You know your business, we know your website.
Let’s work together.

From simple content changes to first-page search results, we will focus on your website so you can focus on your business.

WordPress Maintenance and Support Plans

Hover over the available features to learn more.

  • Basic Maintenance
    $49 Monthly
    • Monthly Support Hours
    • Off-site Backups WordPress platform, databases, plugins, and themes securely backed up to an off-site site storage system.
    • WordPress Core Updates Updates to the WordPress platform ensuring your site is running the most current and secure version.
    • Theme & Plugin Updates Monitoring and updating themes and plugins providing your site with the most optimized and secure versions.
    • Site Performance Optimization
    • Newsletter Management
    • Search Engine Optimization
    • Facebook App Management
    • eCommerce Administration
    • A/B Website Testing
    • Social Media Consulting
  • Essential Support
    $99 Monthly
    • 1 Hour of Monthly Support Content updates, add PDF’s, change images, add pages, modify your site’s design, or anything else you can think of.
    • Off-site Backups WordPress platform, databases, plugins, and themes securely backed up to an off-site site storage system.
    • WordPress Core Updates Updates to the WordPress platform ensuring your site is running the most current and secure version.
    • Theme & Plugin Updates Monitoring and updating themes and plugins providing your site with the most optimized and secure versions.
    • Site Performance Optimization Installation and configuration of website optimization plugins so your website performs more quickly.
    • Newsletter Management Use your monthly hours to help build your mailing list and engage your subscribers with MailChimp.
    • Search Engine Optimization
    • Facebook App Management
    • eCommerce Administration
    • A/B Website Testing
    • Social Media Consulting
  • Enterprise Support
    $449 Monthly
    • 5 Hours of Monthly Support Content updates, add PDF’s, change images, add pages, modify your site’s design, or anything else you can think of.
    • Off-site Backups WordPress platform, databases, plugins, and themes securely backed up to an off-site site storage system.
    • WordPress Core Updates Updates to the WordPress platform ensuring your site is running the most current and secure version.
    • Theme & Plugin Updates Monitoring and updating themes and plugins providing your site with the most optimized and secure versions.
    • Site Performance Optimization Installation and configuration of website optimization plugins so your website performs more quickly.
    • Newsletter Management Use your monthly hours to help build your mailing list and engage your subscribers with MailChimp.
    • Search Engine Optimization Proactive SEO is the best way to get your site ranked higher on Google, Bing, and other search engines.
    • Facebook App Management Turn visitors into customers by running contests, promotions, videos and more on your Facebook page with ShortStack.
    • eCommerce Administration We can help manage your online store by adding products, setting up promotions, and formatting images.
    • A/B Website Testing Improve revenue by running different versions of headlines, images, and buttons to see which converts visitors the best.
    • Social Media Consulting A clear communication strategy to help you engage with your online audience.
  • "Thank you for doing a fantastic job on this website project. Been such a good experience working with your team. We truly appreciate it. Many thanks."

    Jeff Remsburg Cambria Investments
  • "With complex needs and a history of frustration with previous professionals, Morningtide was a relief and a breath of fresh air. We no longer needed to worry about one whole section of the enterprise."

    Tiffany O'Neil The Leukemia & Lymphoma Society
  • "Our experience with Morningtide Design was top notch. Morningtide was professional and helped us redefine our brand. We would highly recommend their services!"

    Mike Cutler Catamount Access Television

Frequently Asked Questions

How do I submit a request for service or maintenance?

Email us at service@morningtidedesign.com and we will respond to your request as quickly as we can.

How quickly does Morningtide respond to my request for support?

During regular business hours (9:00 am – 5:00 pm PST, Monday – Friday) we will respond to and/or complete your request within 12 hours.

How can I use my monthly support time?

We understand that every client has different needs at different times. Your time is completely flexible and can be used each month on the support your business needs most. If you want to spend a month optimizing your SEO, you may use all your time that month on SEO optimization. If you would like to disperse it over multiple support features (within your chosen package), you can do that too.

What happens if my website breaks when WordPress is updated?

If your website breaks and we can fix it immediately, we will fix the issue. If not, we will roll the site back to the most recent working backup.

We will spend up to one (1) hour of time fixing/troubleshooting the issue – if we cannot fix the issue within that time, we will give you a time/cost estimate and let you decide if you’d like us to move forward.

Does Morningtide provide hosting?

Yes, we provide our own secure hosting server with 99.99% uptime. Other features include an easy control panel, up to 5GB of disk space, and email service with unlimited email accounts including 5GB of storage each. See our hosting packages.

Does my website need to be on the WordPress platform?

Yes, we only design and serve WordPress websites. By providing a specific service via WordPress we are able to provide the most optimum WordPress support and maintenance.

Does it matter which host I use?

In simple terms, no. In rare cases, the hosting environment may limit some of the services we provide. To ensure you get the most out of your monthly service, consider switching to one of our hosting packages

Are there requirements for my hosting environment?

Yes – to get all the benefits of our service, we recommend the following environment:

  • PHP 7.2 or higher
  • MySQL 5.6 or higher
  • SSL/HTTPS Support
  • SFTP and/or SSH capable and enabled

For automated and/or offsite backups you should also have the ability to email, FTP or SFTP to/from the server.

Can I cancel at any time?

Yes, after your first two months of service you can cancel within 30-days of your renewal date. We are constantly looking to improve our services, if you have any questions or concerns, we would appreciate your feedback.

Does Morningtide support multi-site WordPress installs?

Due to the variable nature of multi-site installations, we do not offer this support.